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Go to the frequently asked questions by Healthcare Professionals.

Frequently Asked Questions by Patients

What does unit dose mean?

Unit dose means your medication will come in pre-mixed, easy to use vials. No mixing, thus eliminating the possibility of errors when taking a nebulizer treatment.

What are the possible side effects from taking my nebulizer treatments?

A Fitzsimmons pharmacist will contact you to discuss possible side effects and drug interactions. The pharmacist will ask for a list of the other medications you are taking as well as inquire about any allergies you may have. A medication information sheet is also included in every shipment you receive.

Will you deliver my medications?

Yes, we offer next day shipping on initial orders delivered directly to your home.

How much medication will I receive?

We will send a one month supply based on your physician's order for your first order. Then all other orders will be a three month supply.

How will I get my refills?

A medication re-order card is included in each shipment. When you have about ten days of medication left, fill out the postage-paid card and mail it back to us. OR

Call our toll free number to place your re-order (866) 474 - 2762.

If we don't hear from you, a monthly courtesy call by our friendly customer service staff will help track your reorder needs, ensuring your medications are available at all times.

You can also request your refills, review your medication & equipment, and access other valuable information on our pharmacy web site at www.fitzpharm.com. You need to click on the button in the upper right of any screen, fill in the registration form, and enter the activation code from your medication re-order card. If you have any questions regarding the use of the web site, feel free to send an email to webmaster@fitzpharm.com or call us toll free at 866-474-2762.

Will you bill Medicare for my unit dose medication?

Once benefits are verified, we can bill Medicare and most supplemental insurances. We take care of all of the paperwork.

What about the nebulizer, can I get that from you also?

The Fitzsimmons Home Medical Equipment division offers a full range of respiratory equipment, including nebulizers. Contact the homecare location closest to you. They can also assist in processing your medication order.

I am currently receiving my medication from another pharmacy. How can I switch to Fitzsimmons?

Contact the Fitzsimmons homecare location closest to you to schedule a visit with one of our respiratory therapists. The therapist will assist in processing your medication order, ensuring a smooth transition to Fitzsimmons Pharmaceutical Services. Our pharmacist will contact your other pharmacy for transfer of your prescription and will also contact your physician if further clarification is needed.

 

Go to the top of frequently asked questions by Patients.

Frequently Asked Questions by HealthCare Professionals

Most of my patients are on a fixed income and find it difficult to pay for their prescription medications. Do you accept Medicare assignment?

Fitzsimmons Pharmaceutical Services accepts assignment on Medicare covered drugs and can bill most supplemental insurances, eliminating waiting for reimbursement of out-of-pocket expenses.

Some of my patients are confused about how to take their nebulizer treatment. Do you assist in training?

Yes, Fitzsimmons provides you with a network of state licensed respiratory therapists that conduct the initial set up and train your patient on the proper use and maintenance of the aerosolized drug therapy at no additional cost.

My patient also requires supplemental oxygen. Do you provide equipment to meet my patients other respiratory needs?

Yes, our home medical equipment division offers a wide variety of products to meet all of your patient's home care needs.

Contact one of our eight homecare locations for further information.

You can depend on Fitzsimmons to guide you in selecting the products best suited for your patient.

Oxygen Concentrators
Portable E Oxygen Systems
Portable Oxylite Systems
H Cylinders

Additional Information

Go to the top of frequently asked questions by Healthcare Professionals.

Go to the top of frequently asked questions by Patients.


Copyright © Fitzsimmons Pharmaceutical Services - 11625 S. Mayfield - Alsip, IL 60803
Call our pharmacist toll-free at 866-474-2762 or locally at 708-293-1941
You can also send email to pharmacist@fitzpharm.com or reach us toll-free by fax at 866-377-3291
Fitzsimmons Surgical Supply   Fitzsimmons Home Medical   Fitzsimmons Hospital Services